Hi Suzanne
I saw this as a potential problem just before releasing V2 and shortened the names in the folder structures. You can easily tell whether you have the shortened names: if you have a folder called "Ops", you have have the short names. If it's called "Operations" - you should raise a support ticket at
http://OxfordAndBoston.com/SupportIf you have the short names, then the problem is due to one or both of two things:
1. You've put the whole structure too far down: I recommend putting it directly under My Documents. For an even shorter path length, you can put it directly under c:
2. The more likely problem is that you've got some deeply nested folder somewhere down in the depths of the structure that you've added.
This is a basic problem with Windows that many people hit with any complex folder structure, of course. I've kept the IM Index structure as flat as possible with short folder names where it goes deep to minimise the chances of this happening.
It's really annoying that Windows lets you create folders as deep as you want, then won't let you move them!
The only thing I can suggest is to put some of the "deeper" content higher up in the "Extensions" folder - keeping it flat as you can - and putting a shortcut and/or a "Note" file in the location where you WOULD have put it. That way you keep everything within the Map folder structure and accessible via the Map, and can still find it when you look at the appropriate topic.
As a matter of interest, where abouts is this occurring? What's the path that's causing the problem?
Regards
Alex
